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Forum Discussion
Can't start Dropbox because of permission error
Hi!
I have two profiles on my Mac: one for my personal use, and one for my professional use. The profile for personal use has admin rights, the profile for professional use does not (but I could se...
Hi Walter!
That second solution didn't work either, but what I did was I set my Work profile on my Mac as an admin, deleted Dropbox doing the clean uninstall (your first solution), redownloaded and... it worked! I didn't try to have the same Dropbox accounts on both my Personal and Work profile... but that's ok - I can open both, I'll work with shared folders to transfer stuff from one to another and boom! Thanks a lot for your time and help.
Here's the report (I can't find a way to submit a ticket):
bn.BUILD_KEY: Dropbox
bn.VERSION: 133.3.4076
bn.constants.WINDOWS_SHELL_EXT_VERSION: 51
bn.is_frozen: True
machine_id: 081a9da6-7071-5407-898f-125db7a7cd27
pid: 949
ppid: 1
uid: 504
user_info: pwd.struct_passwd(pw_name='johnharwood', pw_passwd='********', pw_uid=504, pw_gid=20, pw_gecos='John Harwood', pw_dir='/Users/johnharwood', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='johnharwood', pw_passwd='********', pw_uid=504, pw_gid=20, pw_gecos='John Harwood', pw_dir='/Users/johnharwood', pw_shell='/bin/zsh')
euid: 504
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'jamfmanage', 'vuadmin', '_mdatp', 'iriscenter'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'jamfmanage', 'vuadmin', '_mdatp', 'iriscenter'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/johnharwood'
appdata: '/Users/johnharwood/.dropbox/instance1'
real_path='/Users/johnharwood/.dropbox/instance1'
mode=0o40700 uid=504 gid=20
parent mode=0o40700 uid=504 gid=20
dropbox_path: '/Users/johnharwood/Dropbox'
real_path='/Users/johnharwood/Dropbox'
mode=0o40700 uid=504 gid=20
parent mode=0o40755 uid=504 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=504 gid=20
parent mode=0o40755 uid=504 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/d6/3w_sd13s1751wmln8_jg2khm0000gr/T'
real_path='/private/var/folders/d6/3w_sd13s1751wmln8_jg2khm0000gr/T'
mode=0o40700 uid=504 gid=20
parent mode=0o40755 uid=504 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 808, in wrapper
File "dropbox/client/main.pyc", line 6497, in finish_dropbox_boot
File "dropbox/client/message_queue.pyc", line 307, in _wrapped
File "dropbox/client/main.pyc", line 6030, in _init_components_for_account
File "dropbox/client/main.pyc", line 5954, in create_sync_engine
File "dropbox/sync_engine_boundary/factory.pyc", line 226, in make_sync_engine
File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 280, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 222, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 152, in __init__
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 217, in __init__
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 579, in _init_new_engine_locked
File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 130, in __init__
File "desktop/extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> Opening dst |>> open syscall |>> Permission denied"
- Megan
Dropbox Staff
I found a link -- my comment is below your post -- "harwooje" -- thanks
