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silvi3's avatar
silvi3
Explorer | Level 3
3 years ago
Solved

No option to share folder with editing permissions

My colleague has a pro account and is trying to share a folder with me, but she only gets the option to share a viewable copy, not editable. 

  • Megan's avatar
    Megan
    3 years ago

    Hi Alison12345, keep in mind that there's no way to share a folder that already contains a shared folder.

     

    That could be the culprit of your problem. If you'd like to give them read-write access to the parent folder instead, you can unshare the subfolder, and then share the parent folder. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi silvi3, thanks for posting today!

     

    It seems like they're trying to share a link to a folder, which is only possible as a view-only link.

     

    In order to share a folder to you, they need to follow these steps.

     

    Keep me updated with any progress!

    • silvi3's avatar
      silvi3
      Explorer | Level 3

      Hi Jay,

       

      Those are the steps we have been trying. We're not even given an option to share - the only option is for read only. I have been searching for troubleshooting options for this and haven't found anything which is why I'm posting. Thanks, Silvi