You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jamie_gelaskins's avatar
jamie_gelaskins
New member | Level 1
14 days ago

Can't use Quicklook or see thumbnail previews for online-only files.

It has been several years since I was able to quicklook a file or see its thumbnail preview. I've had multiple different macs in that timespan. Is this just how it is now or is there a setting I need...
Apple
desktop
Preview
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 days ago

Hey jamie_gelaskins, let's jump right into this! 

Does this happen with all of your online-only files or some of them? 

Would you also be able to clarify the Dropbox version you're using and syncing status of your app at the moment? 

Also one more thing: if you change these files from online-only to available offline, are you able to see their previews?

Let me know more!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!