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Forum Discussion
certain mp4's wont download to ios device from dropbox
I have one mp4 that will download, and one that wont, they were rendered in exactly the same way, and others wont download. Very frustrating, I can see no reason for this to happen. If someone knows ...
Ok, I recompressed the unsuccessful sets into smaller file sizes and that seemed to do the trick. Thanks for watching folks ✨😅✨
Same problem. Plenty of space available. Same export settings. One set of .mp4 downloads fine to my iOS (9.2.1) device, the other .mp4s won't save. I've tried deleting the original file, confirming export settings, re-exporting. I've sent the sets with the identical export settings to two different people and they've had the exact same result when attempting to download. Seems like the two sets were encoded different after being synced Dropbox
If you could provide a list of possible reasons why this would occur and solutions that we could attempt that would be great. Or, if it's native to the app, an in dialog solution would be cool. Just a thought.
I was really excited that I found this thread but kinda disappointed that the suggestion didn't offer any follow ups if the first wasn't successful 😐. Now I have to wait. Which delays my workflow. Which is frustrating. I hope you can empathizs
Here's a screenshot of the dialog box.
