\\?\D:\Dropbox in the file path not allowing me to open my Word documents
Dear Sirs,
Couple of weeks ago I started to have problems with openening of 50% of my word documents which are inside dropbox folder.
Documents are simple not openening, because they have \\?\ sy...
Thanks for guiding me. I found something interesting. Long name (or maybe specific symbols) of folder, where word file is placed can cause this problem.
In the past I didn't experienced problems with long named folders, but now it happens.
Can you please create any word document in a directory same as mine and see if it happens on your side also? If there is a limit of symbols in a file path, what is the limit then?
The issue you're experiencing is related to Windows file path length limitation and particular application' implementation details (things that can provoke limitation effect). You first file path length (the troublesome one) exceeds the limitation and that's why cannot open. The second path length covers limitation and that's why can open.
Hope this clarifies matter.
About your initial question: Make sure your file (the one, you're going to open) is available locally (i.e. it's not online only) in advance. Using UNC doesn't guarantees automatic download - Dropbox imperfection (not to say bug)!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
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Dear Sirs,
\n
Couple of weeks ago I started to have problems with openening of 50% of my word documents which are inside dropbox folder.
\n
Documents are simple not openening, because they have \\\\?\\ symbos at the beginning of file directory
\n
\n
\n
In case I move these not opening files outside Dropbox folder they start to open normally.
\n
Can you please advice why some of my files can have these \\\\?\\ symbols appearing? Same document I'm able to open today can be unable to open next time.
\n
Same happens on my second PC.
\n
Thanks
\n
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Dear Hannah,
Thanks for guiding me. I found something interesting. Long name (or maybe specific symbols) of folder, where word file is placed can cause this problem.
In the past I didn't experienced problems with long named folders, but now it happens.
Can you please create any word document in a directory same as mine and see if it happens on your side also? If there is a limit of symbols in a file path, what is the limit then?
Thank you in advance!
","body@stringLength":"1890","rawBody":"
Dear Hannah,
Thanks for guiding me. I found something interesting. Long name (or maybe specific symbols) of folder, where word file is placed can cause this problem.
In the past I didn't experienced problems with long named folders, but now it happens.
Can you please create any word document in a directory same as mine and see if it happens on your side also? If there is a limit of symbols in a file path, what is the limit then?
Thank you in advance!
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The issue you're experiencing is related to Windows file path length limitation and particular application' implementation details (things that can provoke limitation effect). You first file path length (the troublesome one) exceeds the limitation and that's why cannot open. The second path length covers limitation and that's why can open.
Hope this clarifies matter.
About your initial question: Make sure your file (the one, you're going to open) is available locally (i.e. it's not online only) in advance. Using UNC doesn't guarantees automatic download - Dropbox imperfection (not to say bug)!
The issue you're experiencing is related to Windows file path length limitation and particular application' implementation details (things that can provoke limitation effect). You first file path length (the troublesome one) exceeds the limitation and that's why cannot open. The second path length covers limitation and that's why can open.
Hope this clarifies matter.
About your initial question: Make sure your file (the one, you're going to open) is available locally (i.e. it's not online only) in advance. Using UNC doesn't guarantees automatic download - Dropbox imperfection (not to say bug)!
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Thanks for bringing this to our attention, marchenkovasea.
\n
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That is quite strange indeed, but let's see what we can find out.
\n
\n
Does the issue persist, if you close the Dropbox app completely?
\n
\n
Also, are you only having this issue with Word files specifically or with other file types as well?
\n
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Let me know and we'll go from there.
","body@stringLength":"886","rawBody":"
Thanks for bringing this to our attention, .
\n
\n
That is quite strange indeed, but let's see what we can find out.
\n
\n
Does the issue persist, if you close the Dropbox app completely?
\n
\n
Also, are you only having this issue with Word files specifically or with other file types as well?
\n
\n
Let me know and we'll go from there.
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Dropbox Staff
