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Forum Discussion
Downloaded a zipped folder full of files, got an empty folder
I'm trying to download from Dropbox a folder that includes a couple hundred image files. When I try to download it, I get a zipped file.
When I click into the zipped file to investigate its contents, I see all of the image files, as I'm supposed to. But then when I unzip the file (selecting "Extract All"), it leaves me with an empty folder-- no files.
I hate this. Does anyone know what I need to do differently? Thanks!
I've actually figured it out since my last post! I think it's related to my employer's security/anti-virus software, and I was able to unzip it with a different tool.
Thanks!
- Megan
Dropbox Staff
Hey HP8, thanks for posting here today!
Do you happen to know approximately how many files you have in that folder, or the folder's size?
If I were you, I'd also try to download the folder using a different browser, and check if the results remain the same.
Keep me posted!
It's 220.87 MB and 216 files.
I tried it with a different browser just now and had the same issue.
