We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
MichaelPreiss
2 months agoNew member | Level 2
Downloading from a shared link from Patreon gives me an error screen
I am attempting to download a file over a link from patreon. I click the link and its supposed to go to a dropbox screen where i can download the file. I click the link and i get an error screen wi...
- 2 months ago
MichaelPreiss wrote:
[this] is the link i have been using. it seems to work for everyone else.
Are you sure you have access to the link? If I try to access the link while I'm signed in to Dropbox, I get the same error message that you're seeing.
However, if I'm not signed in to my account, I get a form stating that I need to be signed in to confirm my identity. To me it seems like the link has been shared with specific people and you don't have access.
MichaelPreiss
New member | Level 2
just tried a different browser. not working either
Walter
2 months agoDropbox Staff
How about on an incognito window window with no web browser extensions or plugins running MichaelPreiss?
Are you a personal network and computer or a work one?
- MichaelPreiss2 months agoNew member | Level 2
I have tried no browser addons and incognito.
none of those have worked
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!