You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Remove "Log in or sign up" Popup when downloading from a shared link
We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when we share links. The "Continue with download only" button is easily missed, especially by older clients, making us look unprofessional. It's frustrating that such a customizable platform has this issue. We hope for a solution soon!
I can't access files shared with me by others via links
I have my own dropbox but independently, for work things, I been given access to files and folders in various other people's dropboxes recently but for some reason I get an error msg and can't access them. These are open files to everyone and it is not just one time / company - it's happening with courses I have paid for, with press media files that are available just generally, people who send me general links to files - I always get this error: Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check ourStatus Pageto see if there is a known incident, ourhelp centreandforumsfor help, or go back tohome. I have checked the installer, checked my own dropbox syncs etc. My own files are fine and so I can't see the issue. It has happened without about 5 different companies giving me access - that I can't see the files - which are open to the general public if you have been sent the link. What can I do?
To access a document someone sent, I was sent 10 notifications, why?
I'm sure I'm the only one, but in case I'm not - is anyone else mortified that in order to view a document someone sent me that I had to get spammed from dropbox until I login and update my notifiation preferences? Does *anyone* on the planet like to be notified forever just because they had to access a document? Anyone? Really though. Rude.
Streaming a video from Dropbox on WordPress
Hello, I have a video that I would like to stream onto my WordPress site. I created a share link that allows anyone with the link to view it. I know about the "dl=0" to "raw=1", but it does not work. I've tried changing the "https://www.dropbox.com/" to "https://dl.dropboxusercontent.com/", but that doesn't work either. Any suggestions?
Shared files in URLs not loading on Web (Chrome, Windows 11) but load fine on the phone
Hi all, I've experiencing the following issue: A friend of mine shared a .WAV file via link and when I click it the web browser loads, the page preview loads for a brief second and then an Error page shows. No specific explanation about the reason. Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check out ourStatus Pageto see if there is a known incident, ourhelp centerandforumsfor help, or head back tohome. * The same link will load just fine if I use my phone * Dropbox loads fine if I go to the webpage (It's not restricted access since I have another maching with restricted access and then not even Dropbox will show) * I'm observing this problem for a couple of weeks now, or maybe more * Even though the file is .WAV, I cannot ipen other files as well, like PDF, even if I prepare the shareable link * Tried deleting the cache, didn't help * Opening the link in Microsoft Edge, loads it just fine. So the issue seems to be specifically with Chrome? Thanks in advance
I'm getting an audio error when previewing a shared link in a browser on iOS only.
<audio controls autoplay> <source src="https://www.dropbox.com/scl/fi/xxxxxxxxxxx/xxxxxxx.mp3?rlkey=xxxxxxxx&st=xxxxxxxxx&dl=1" type="audio/mpeg"> Your browser does not support the audio element. </audio> Audio runs well on computer browsers on Android phones The iPhone always reports errors
