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Forum Discussion
Downloads folder isn't accessible. What can I do?
I cant acces my download's folder via dropbox. Is there i way i can safely delete dropbox and get back in my downloads folder?
Hey Jo93, I hope you're doing well!
Can you try these steps and let us know if they help?
- Open your Dropbox desktop app.
- Click the Dropbox icon in the menu bar at the top of your screen.
- Click your profile picture or initials in the upper right of the window that appears.
- Click Quit.
- Open a new Finder window.
- Click Applications.
- Double-click the Dropbox icon.
Keep us posted!
Megan
Dropbox Staff
Dropbox StaffHi Jo93, thanks for posting here today!
Based on everything that you described, it sounds like you have enabled our Backup feature, hence this behavior.
There's no need for you to delete Dropbox, all you have to do is follow these steps, in order to disable the feature and move your files back to where they originally were.
I hope this helps!
First of all i cant sing in, and everytime i start up my mac it keeps saying "could start Dropbox" How can i fix this so i can turn off backup-mode?
- Megan
Hi Jo93, thanks for your speedy reply!
Can you click on the blue hyperlink you see during start-up, and attach here the full error message?
- heel
- EvanDBX
Hey Jo93, I hope you're doing well!
Can you try these steps and let us know if they help?
- Open your Dropbox desktop app.
- Click the Dropbox icon in the menu bar at the top of your screen.
- Click your profile picture or initials in the upper right of the window that appears.
- Click Quit.
- Open a new Finder window.
- Click Applications.
- Double-click the Dropbox icon.
Keep us posted!
