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Forum Discussion
Drop Box is not saving InDesign files!
My InDesign files download as a weird text file. ALL OF THEM. Has Drop Box lost all my InDesign files?? I tried going to earlier versions but they don't exisit. Here's what I get instead of my files:...
Luckily, the solution to my problem was very easy. When Drop Box downloads the InDesign file it adds a .TXT to the file name. Don't know why. All I had to do was delete the ".txt" on the file name and it became a perfect InDesign file. Thank you to the pepole who replied!!
Here it is July 2018 and this is still happening. Deleting the .txt extention or downloading the whole folder fix the problem, but why is this happening? I assumed I was doing something wrong, but we can all be doing something wrong.
Walter
Dropbox Staff
Dropbox StaffHey there CathyAK - thanks for pointing this out!
I have asked an expert of our team and will get back to you on this matter once I have an update.
In the meantime, thank you for your patience and have a lovely day ahead!
- Frank_S
Hey all,
Just to follow up on this thread, our engineering team pushed a fix for this late last week - InDesign files should now be downloading normally, without appending a .txt to the end of the file name. If anyone is still experiencing this, please let me know!
Thanks!
Frank
