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Forum Discussion
Ios11.0.1 “Cannot save file” error saving from Office apps to Dropbox
Issues since latest ios11.0.1 update on IPad.
Error in excel, word, PowerPoint when “Save as” and selecting a Dropbox file.
Error message is “Cannot Save File. That file name wont work because it includes invalid characters or it’s too long. Please try a different name. “
Have tried saving the file with the file name A but still have same issue.
Same error is generated when exporting as a PDF to Dropbox.
Had been working fine until recent update of both iOS, Dropbox and office apps.
No issues creating pdf or saving as different name to other cloud drives and to ipad.
I am having the same problem when saving from Word of iOS. The problem first appeared after the ios11.0.1 update. It appears to be specific to dropbox, because I can save the same file to OneDrive using the same filename.
MapleDropbox Staff
Hi Malmacdowall,
Can you include a screenshot to the flow that caused this?1. Word for IPAD, select export2. Select PDF3. Choose drop box location4. Error message5. Same message with file name “a”
Also, same issue and process when selecting “Save as” ....
Same in excel and PowerPoint.
Malmacdowall wrote:1. Word for IPAD, select export2. Select PDF3. Choose drop box location4. Error message5. Same message with file name “a”
Malmacdowall wrote:1. Word for IPAD, select export2. Select PDF3. Choose drop box location4. Error message5. Same message with file name “a”
I always used to download to Dropbox - bills I’d been sent accounts etc on my iPad . This no longer works. - Haven’t checked on my iMac - The file that downloads is gibberish.
BUT I can download to the new Files app on my iPad - maybe Apple has done something to make downloading to Dropbox unworkable.
photos from Safari still works okay.
