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Forum Discussion
Dropbox not searchable in MacOS Ventura 13.1
Since the recent Dropbox update, I can no longer search for files in Dropbox on my Mac. I have been using Dropbox for over 10 years and have never had this problem before. It's making life extremel...
Megan
Dropbox Staff
Dropbox StaffHi ptetta, happy February 1st!
Are you referring to Spotlight? Which version of the Dropbox app you have installed to the device?
Any screenshots you want to share, that demonstrate what you mentioned, and what you see when you try to search for a file, are welcome.
Let me know more, and we'll take it from there!
I have the same problem. It started after a recent update of Dropbox. There was a question if I wanted to protect my files and I accepted, because protected soundsbetter than unprotected. Then Dropbox somehow moved all files. The Dropbox icon was moved further down in the Finder menu at the same time.
Since then searches don't include files on Dropbox and that is where 99% of my files are.
I have MacOS Ventura 13.1 and Dropbox v 166.4.2920
Please help solve this!
- Megan
Hi Mona_Protea, thanks for posting here!
Could you send me a couple of screenshots demonstrating what you see on your end, when trying to search for files?
Keep me posted, and we'll take it form there.
I've had the same issue after mistakenly updating this morning. Once the update completed I was no longer able to find any dropbox file when searching using the Mac's finder search bar. This negates 95% of the advantage of using dropbox over other options for me, its integration with Apple was a big plus. An additional irony is that this update was to be more compatible with Apple! I am running MacOS Ventura 13.1. I had intended to attach a screen shot of the "results" of a search when I copied and pasted part of a file name into the search bar but I don't see an easy way to do this.
Any help will be appreciated and is urgently needed.
Cheers,
Dave in SD
- Megan
Hi Dave in SD, thanks for posting here!
When you try to respond back to me, you should have a little camera-like icon. If you click on this, you should be given the ability to attach your screenshots.
Can you try this?
Thanks a bunch!
