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Forum Discussion
Dropbox options missing in right-click menu on Windows
Hi guys,
today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer.
Dropbox version: 183.4.7058
Windows 10 ver...
Hi all,
Jumping in here, as our team would like to share some insights that may be helpful:
This issue may be related to other applications on your computer that use the icon overlay and context menu functionality of your Operating System.If you are on Windows, please note that Windows has a limit of 15 overlay icons that Windows Explorer can load, and the operating system reserves 4 for its own use.
If there are more than 15, then the Dropbox icons or context menus may not show. To fix this and move the Dropbox sync icons to the first 15 positions:1. Follow the steps in the following article to open your Windows 10 registry editor (applicable to Windows 11 also):
- https://support.microsoft.com/en-us/windows/how-to-open-registry-editor-in-windows-10-deab38e6-91d6-e0aa-4b7c-8878d9e07b11
2. A “Registry Editor” window will open.
3. Navigate through the following folders: “HKEY_LOCAL_MACHINE” > “SOFTWARE” > “Microsoft” > “Windows” > “CurrentVersion” > “Explorer” > “ShellIconOverlayIdentifiers”.
4. Rename (right-click and click Rename) the files, so that the Dropbox files appear in the first 15 files in the list. You can do this by putting spaces in front of those file names, so that they move higher up in the list.
5. Close and restart both of your computer and the Dropbox desktop app.
Thank you,
Sam
this solution does not works for me. have also uninstalled Onedrive to reduce the amount of options in the right click mention but still nothing.
any other ideas?
Nancy
Dropbox Staff
Dropbox StaffSorry to hear that, @CliffSmiff. First off, I’d like to know the syncing status and app version of your Dropbox app.
How long ago did you notice the options were missing? Was it after a specific OS or Dropbox update? On that note, I’d also like to know the OS version of your device.
sorry for the late reply. it sometimes shows up and sometimes not. I always have the latest Dropbox verison, as I use the iOS integration, i dont have the app open and currently I am not on my work laptop.
