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lennartl's avatar
lennartl
Explorer | Level 3
3 years ago

Dropbox Smart Sync doesn't work for image sequences in After Effects

Hi,   whenever I open an After Effects project from coworkers which uses linked image sequences that I haven't yet synchronized locally, the Dropbox smart sync feature fails to sync the whole image...
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NullLayer 's avatar
NullLayer
New member | Level 2

Experiencing similar issue.

 

The image files exported from the clients camera are named in numerical order by default. These are then added to a Dropbox folder which sits in a folder alongside with the AE project file. When importing images as a sequence into After Effects, I keep getting error messages and certain images/frames will not import, normally its a batch of frames, not singles. The image files are not corrupt as they can individually be opened/previewed on Mac from Dropbox.

 

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey NullLayer , could you clarify if you've tried any of the troubleshooting steps mentioned earlier in this discussion? 

  • Fabiobox's avatar
    Fabiobox
    Explorer | Level 3
    2 years ago

    Hello

    i just quote the thread

    I remember that a few years ago the smart sync with after effects worked very well. For a couple of years, however, every time I open an old project it takes me hours to resync all the files. Any update on this topic?

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Fabiobox, the old implementation of Smart Sync has changed since the thread was created. 

       

      Just to clarify, what OS are you running on your device, and what version of the Dropbox desktop application is running when you hover over the icon in the system tray/menu bar?

      • Fabiobox's avatar
        Fabiobox
        Explorer | Level 3
        2 years ago

        ok

        dropbox version: 175.4.5569

        os: Ventura 13.2.1

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