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dbolton1202's avatar
dbolton1202
New member | Level 2
9 years ago

Error 500 when attempting to sign in on the site

i am getting an error 500 when i try to sign in   ive already cleared my cache and tried using a different browser   i submitted a bug report using the "self serve tool" and received an autom...
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  • Rich's avatar
    Rich
    9 years ago

Spudly's avatar
Spudly
New member | Level 2
9 years ago

Same here!  I just created my Drop Box and was loading my first files and now I can't get to anything!  What the heck??

  • Spudly's avatar
    Spudly
    New member | Level 2
    9 years ago

    Arrrrgh!!  I get the same error when I try to go to the help center!! Really?

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      9 years ago

      Looks like a technical issue.

      Please keep trying or check back later.

       

       

      UPDATE: Dropbox is aware of the issuse. For official updates please see https://status.dropbox.com/

      • timelesscbr's avatar
        timelesscbr
        New member | Level 2
        9 years ago

        Not a comforting response Mark. Of course it's a technical error.


        What is being done to rectify the problem? Has there been any troubleshooting performed?

         

        What reassurance can you offer that we will have access returned ASAP?

         

        Millions of people are relying on this service, so providing complete details of what is being done would be appreciated.

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