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dbolton1202's avatar
dbolton1202
New member | Level 2
9 years ago

Error 500 when attempting to sign in on the site

i am getting an error 500 when i try to sign in   ive already cleared my cache and tried using a different browser   i submitted a bug report using the "self serve tool" and received an autom...
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  • Rich's avatar
    Rich
    9 years ago

hiker911's avatar
hiker911
New member | Level 2
9 years ago

I am getting the error 500 after logging in too. At first, I was alerted my password had expired and requested I change my password. Now when I log in using the new password, I'm getting the Error 500 message. Funny thing, the iOS mobile app is still responding to the old password. Seems the system isn't synxing correctly.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 years ago
    Hiker - you wont be asked to update your password on any connected device as they work on secure tokens not passwords.

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