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Error 500 when attempting to sign in on the site
i am getting an error 500 when i try to sign in
ive already cleared my cache and tried using a different browser
i submitted a bug report using the "self serve tool" and received an autom...
Hi, I'm trying to upload a file to Dropbox and keep getting the 'Error 500' message. Just wondering is it just me or if it's a Dropbox problem. Never happened before. Any idea's how to fix it?? I use it on Macbook Pro and Iphone 7plus.
Thanks,
Sandra.
- Mark
Super User II
Try using a different browser, downloading it in smaller chunks, using Incognito mode and clearing the cache and cookies on your system.Hi, it is Th 23 March 2017. I am trying to open the "Deleted Files" folder in DB but I get
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.
I need to restore some files that were accidentally deleted, but I can't. Pls help. I've used two different browsers and both incognito and normal modes. Seems the problem is with DB service?
Problem seems to be resolved. Thanks.
- MarkAs there isnt loads of posts about it I'm going to assume its not a Dropbox wide issue.
How large is the file? Its possible it could be timing out.
Have you tried to use a different browser? Incognito mode? Cleared cache/cookies etc.?- Hi im am getting this error 500 when i am trying to open a dropbox file that my dad sent me over gmail. I dont know how to fix it can you please help?
I have the same problem :// - and its only a 3 minut long audio file
Thank's for the reply. It's working again! Must have just been one of those things.
Thanks,
Sandra.
- I am trying to open a video that i was sent over email but when i try it goes to this error 500. I am trying to do this on my iphone. Can someone please help me?
- Mark
- Same problem here, but only when trying to log into one of my Dropbox accounts. Windows syncing seems to be down for all accounts.
And it's back again! Login ok, sync ok.
- MarkDropbox has been having service impacting issues today.
All, however, have now been resolved: https://twitter.com/DropboxSupport/status/919191619445784579
Just to try and keep things tidy (and so in future others dont use this thread) I'm going to close it. If you need any more help in the future please do start a new one though!
