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dbolton1202's avatar
dbolton1202
New member | Level 2
9 years ago

Error 500 when attempting to sign in on the site

i am getting an error 500 when i try to sign in   ive already cleared my cache and tried using a different browser   i submitted a bug report using the "self serve tool" and received an autom...
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  • Rich's avatar
    Rich
    9 years ago

Mark's avatar
Mark
Icon for Super User II rankSuper User II
Try using a different browser, downloading it in smaller chunks, using Incognito mode and clearing the cache and cookies on your system.
PetteriHeng's avatar
PetteriHeng
New member | Level 2
8 years ago

Hi, it is Th 23 March 2017. I am trying to open the "Deleted Files" folder in DB but I get

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

 

I need to restore some files that were accidentally deleted, but I can't. Pls help. I've used two different browsers and both incognito and normal modes. Seems the problem is with DB service?

  • PetteriHeng's avatar
    PetteriHeng
    New member | Level 2
    8 years ago

    Problem seems to be resolved. Thanks.

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