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dbolton1202's avatar
dbolton1202
New member | Level 2
9 years ago

Error 500 when attempting to sign in on the site

i am getting an error 500 when i try to sign in   ive already cleared my cache and tried using a different browser   i submitted a bug report using the "self serve tool" and received an autom...
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  • Rich's avatar
    Rich
    9 years ago

tmongiello's avatar
tmongiello
New member | Level 2
4 years ago

Going to www.dropbox.com brings back a 500 error.  Anyone else not able to get t their files via the web? 

 

T

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hi tmongiello, thanks for posting to our Community! 

    As a first step, can you try clearing your browser's cache, and also try a different browser to see if the same thing happens then? 

    If yes, could you then send me a screenshot of the error, please?

    Let me know, and we'll take it from there.

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