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Forum Discussion
Error downloading folder through web client
I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've...
You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".
See link: https://help.dropbox.com/desktop-web/download-entire-folders
I just contacted support about this and then found this thread.
The response from support was ”It isn't currently possible to download folders that contain more than 10,000 files or are larger than 1 GB via the web interface"
So, just to get this right -
Users are allowed to upload limitless amounts to the cloud
They are not warned in any way that they are uploading beyond what is possible to download whole again
And if they choose not to have these files synched on their machine (the whole point for a lot of users who need more storage space) that they CAN'T DOWNLOAD THEM ALL?
That is really scary. I have 15 years of photographs on there and the past 2 - 3 years are not on any other hard drive. My laptop hd is 120gb so I paid for a 1tb Dropbox account.
Does anyone else have a similar experience? That is really frightening.
