One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
Daniel K.61
10 years agoNew member | Level 1
Error downloading folder through web client
I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've...
- 10 years ago
You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".
See link: https://help.dropbox.com/desktop-web/download-entire-folders
Dan S.59
9 years agoNew member | Level 1
Wow, ridiculous. My 50Gb for 2 years (promotion) has just expired and I need to download my 7- photo folders(around 20 Gb) one by one...not to mention the nested folders...Dropbox, you're ridiculous! Obviously the selective sync is not working because I am now over capacity. So either I pay to get the selective sync back on or waste an hour or so downloading individual folders...WOW!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!