One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
Daniel K.61
10 years agoNew member | Level 1
Error downloading folder through web client
I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've...
- 10 years ago
You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".
See link: https://help.dropbox.com/desktop-web/download-entire-folders
SwanCobb
9 years agoCollaborator | Level 10
Yeah, as I think about it... Downloading many files or 1gb shouldn't be a technical limit. You can zip files as a stream and have it download at the same time. You don't know the final size upfront but it is doable. The problem is that you need double the disk space on the other end to open. 10gb zipped file would require 10gb more to extract to. Not ideal for. 120gb drive.
Try google drive, I think they have the download folder problem solved.
i have a feeling Dropbox hasn't put much thought about accessing files this way or that zipping that many files together will take an extremely long time or is very resource intensive. Storage cost is predictable but cpu cost is less predictable when you have to zip files or transcode video etc
have you considers buying a 1tb drive for your Mac and expanding your 120gb? I know it costs you but that's something in your power that you can do rather than hoping Dropbox will do something in the future.
I had the same issue as you, as my SSD is 128GB. I got an external 1TB for $75 (Touro from Amazon). The rare deletion of files is overstated. If it happens, Dropbox has a recents link where you can restore the deleted files. As long as your external is plugged in its fine. If you plan to remove the external, make sure you exit out of Dropbox first. Install the external before you start Dropbox. For your Mac, just make sure Dropbox doesn't start automatically upon startup.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!