One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
Daniel K.61
10 years agoNew member | Level 1
Error downloading folder through web client
I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've...
- 10 years ago
You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".
See link: https://help.dropbox.com/desktop-web/download-entire-folders
SwanCobb
9 years agoCollaborator | Level 10
Some of you may be interested to know Dropbox is working on placeholders. Your files will appear on your local drive with a green Dropbox checkbox and a cloud icon if it is only in the Cloud but not locally. You just need to open the file(s) to bring them down locally. This should take care of the specific issue in a roundabout way. You may still not be able to download via the web interface, but will be possible to mass download with the desktop client.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!