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Daniel K.61's avatar
Daniel K.61
New member | Level 1
10 years ago
Solved

Error downloading folder through web client

I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've...
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Benjamin C.13's avatar
Benjamin C.13
New member | Level 1
9 years ago

Hey all--very frustrating. What I CAN tell you is that I've managed to download as large as a 940MB folder without it defaulting to "unspecified status". It seems clear that at some point they put a cap on folder size. I haven't done enough troubleshooting to know exactly what that cap is--but I hope that info worth something.

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