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Solved
Error downloading folder through web client
I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've...
You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".
See link: https://help.dropbox.com/desktop-web/download-entire-folders
same problem here! 9 months later and still broken
Also still not working for me and downloading files individually or by file type isn't an option for me as there are so many.
I'm really rather surprised that this has been happening since the start of the year and DropBox still hasn't fixed this!
Agreed, Dropbox has been decreasing in service and functionality for a couple years now. We pay money for this, and yet cannot download large files? Google drive and wetransfer do not have these problems.
Also, that no one has responded to this thread is quite insulting.
- Rich
Super User II
To say that this is broken or that you cannot download large files is not true. The functionality is working as desgined. Folders or groups of files that total more than 10,000 files or are larger than 1GB in size cannot be downloaded. You need to select a smaller seleciton of files/folders.
Laura S.44 wrote:
We pay money for this, and yet cannot download large files?
You certainly can download large files. Single files of any size can be downloaded. It's only multiple files or a folder of files that has the restrictions listed above.
Also, that no one has responded to this thread is quite insulting.
Please remember that this is a user-supported forum. Dropbox Support does not monitor the messages posted here. If you need an official response, you need to contact Support.
