Forum Discussion

Daniel K.61's avatar
Daniel K.61
New member | Level 1
10 years ago
Solved

Error downloading folder through web client

I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've...
desktop
Download
Error Messages
Setting up the apps
Web
DavidLago's avatar
DavidLago
New member | Level 2
9 years ago

Great. Now I know why, but I wonder. Why the hell it doesn't display a descritive error? Are db developers this dumb or is just plain negligence?

Info M.1's avatar
Info M.1
Explorer | Level 4
9 years ago
I suppose 2 possible cause: regarding customers pressing if they "announce" error or usage limitation and for full service you simply need comp with dropbox instalation. User cant simply transfer files over the net - you have to download it or push it to another dropbox account. And this is double money for 1 file. And limitation hold users inside their ecosystem because they cant simply migrate to another cloud competitor. Not very fair but I dont know for now any better.

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