Forum Discussion

Daniel K.61's avatar
Daniel K.61
New member | Level 1
10 years ago
Solved

Error downloading folder through web client

I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've...
desktop
Download
Error Messages
Setting up the apps
Web
stephenhartley's avatar
stephenhartley
New member | Level 2
8 years ago
Ben M.19 wrote:

the whole point of paying for Dropbox - easy access and secure storage.

If you need "secure" storage, there are better options on the market, especially those that employ "zero-knowledge" encryption, which might suit your use case better...

Info M.1's avatar
Info M.1
Explorer | Level 4
8 years ago

Hi Stephen, can you advice some? I would divide risk between more of them.. Best would be if I can share dorpbox to them :-)

  • stephenhartley's avatar
    stephenhartley
    New member | Level 2
    8 years ago
    Info M.1 wrote:

    Hi Stephen, can you advice some? I would divide risk between more of them.. Best would be if I can share dorpbox to them :-)

    I don't have a personal recommendation, however googling "secure cloud storage" will list many options.

     

    In particular I found this article informative.

     

    Given that the alternatives are competitors of dropbox, I think you are unlikely to find strong dropbox integration as a feature with most of them. 

    • Info M.1's avatar
      Info M.1
      Explorer | Level 4
      8 years ago

      Hmm... on the end  seems the best is idependend win/linux server in the cloud wich is  internmediate part between backup providers..?

    • Info M.1's avatar
      Info M.1
      Explorer | Level 4
      8 years ago

      omg sync dot com is really pricing competitive.. Hope it restore better too..

      • tom b.34's avatar
        tom b.34
        New member | Level 2
        8 years ago

        Me too- it's not normal.

        If you can't download large folders via web client then you should be getting a pop up alerting you to this fact when you attempt to do so.

        Unless someone at DB has dropped the ball of course ;)

         

        I'm also not happy about being locked out of my account when someone I share with dumps a load of files on me without regard for the way DB works.


        Can't blame my Shared folks- they're not IT savvy, but I'd expect better of DB programmers.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!