We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
msteshera
6 years agoNew member | Level 2
"Error message, cannot access system"
Does anyone know how to fix this? Thank you.
Okay, it sounds like you have a multitude of problems here, let’s try and answer them.
With your screenshot earlier, it looks like you were copying files from one location to the Dropbox folder. The error you got was from Windows, saying it couldn’t copy the file. That error is unrelated to Dropbox, since as it states, the original files could not be accessed by the system.
Now, if that has been resolved, your second question is about the email used on your Dropbox account. In each of these places, we want to find the email address used to connect to Dropbox. Please also look carefully for typos in your email address in any of these places.
- On your computer, click on the small Dropbox icon in your menu bar or system tray. Click on the gear in the Notifications panel. Click on Preferences, then click on Account.
- On iOS, open your Dropbox app and tap on "Account". On Android, open your Dropbox app, tap on the Menu button, and then tap on "Settings".
- On the Dropbox website, click on your avatar or the face in the top right corner.
Lastly, is the app showing that it is up-to-date? Does it say syncing? Can you navigate in your Dropbox folder through the blue syncing icon to see where the problem files are?
Thanks in advance!
- mstesheraNew member | Level 2
Sorry, it's actually "file cannot be accessed by the system"
- JayDropbox StaffHi there, have you tried uninstalling and reinstalling the app?Try an advanced reinstall of the app to see if this helps instead.Keep me posted with any updates!
- eh7bey9912New member | Level 2Cannot get into my account I think I'm using the wrong email so how do I change it to the right one
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!