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Michael 103673's avatar
Michael 103673
Helpful | Level 6
2 years ago

Excel Preview Garbles Data on the Dropbox mobile app

Numbers in cells overrun into adjacent cells. No longer see a button to open file.

  • I started from scratch and created an entirely new Excel file. I have no idea what was going on with the previous version of the file, but the new one now displays properly in Dropbox, the same as it looks within Excel, with no overlapping text from one cell to the next.

     

    So, I suppose that solves my issue.

     

    Thanks for all the assistance. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there Michael 103673, sorry to hear about this.

     

    Can you please clarify if you're previewing the file within the mobile Dropbox app or if you're using a web browser instead?

     

    Does it happen with all of your Excel files or just one?

     

    Any additional information you can share is more than welcome, Michael. 

    • Michael 103673's avatar
      Michael 103673
      Helpful | Level 6

      This happens when previewing the file within the mobile Dropbox app in iOS and iPadOS. All Excel files do this when text fills the second field.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi Michael 103673, so you're previewing the file locally using the Excel app, correct? 

         

        If you try to preview the file using either the web browser, or the desktop app, do you notice the same behavior? 

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