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Forum Discussion
Samuelharvest
2 months agoHelpful | Level 6
Exporting an Excel file as PDF from the MS app, it shows as 0kb with a timestamp of 55 years ago.
I Walter,
2 years on, I have encountered a new problem.
Suddenly I cannot export an excel document as a pdf. It exports as zero mb with a time stamp of 55 years ago!
I tried to reload the app...
Samuelharvest
2 months agoHelpful | Level 6
Interestingly I can still save a pdf to files on my device using this method
Jay
Dropbox Staff
2 months agoIt sounds like there could be an issue in the Excel app when exporting a file to a PDF and then saving it onto Dropbox.
Have you tried uninstalling and reinstalling the Excel app, or contacting Microsoft support regarding this matter?
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