Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
In Dropbox, I have a set of files in a folder structure such as:
Documents
In Subfolder1, I have an index.html file that contains links to the PDF documents and image files that are stored in Subfolder1a and Subfolder1b.
When I search on the Documents folder for a word that may be in a filename or the content of the files within the subfolders, the search results contain a list of the documents that are in Subfolder1a and Subfolder1b, but the index.html file in Subfolder1 is not included even though the search word is in the contents of that file.
Is there a way for my search results to include the index.html file that is in Subfolder1?
Hi ScottyK, let's jump right into this!
Do you use a specific platform when searching for that file? (website, mobile app, desktop app)
Provided that you're on our website, would you try switching browsers just to check if this is a browser-related issue, or using an incognito mode, and then trying again?
Keep me posted, and we'll take it from there!
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!