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Marcelo L.'s avatar
Marcelo L.
Explorer | Level 4
2 months ago

File size display completely wrong on Dropbox.com

Long-time user here with Dropbox Advanced account.   Dropbox has an article on how to view file sizes online:   https://help.dropbox.com/storage-space/file-size   Here is the problem:  ...
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Marcelo L.'s avatar
Marcelo L.
Explorer | Level 4
2 months ago

MeganWalter 

I have not heard from you on this, can we work on fixing it please?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi from me too, Marcelo L.! I had a look into our system and I can see you’ve logged a ticket with our support team; they’ll review your case as soon as possible (you can also email them your screenshots in the meantime). I’ve left them an internal note on your behalf, as well.

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