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Files & Folders not-unlockable. Can't Delete. Not in the web view of my account.
I have a folder full of folders and files on my Mac in my Dropbox that are all locked, but when I Get Info on them, the "unlock" is greyed out. I can't unlock them, and so I can't delete them from my...
I solved it the brute force way- Terminal.
Which doesn't fix the underlying Dropbox issue.Last login: Fri Apr 17 21:58:36 on console
Mac-mini:~ --$ sudo rm -r /Users/--/Dropbox/Music
Password:
override rw-r--r-- 502/staff uchg for /Users/--/Dropbox/Music
I post this as to be a help to others faced with the same issue that isn't solved with the Dropbox FAQ.
Lusil
Dropbox Staff
Dropbox StaffHey anthonybme, thanks for reaching out to us and for the screenshots - they definitely give a better visual of what's happening.
It looks like the folder is locked by your OS, so you can try following these steps, and then deleting it.
Let me know how it goes - thanks!
Unfortunately, one has to have read/write permissions
to modify the permissions.
Since the files are locked from me,
I don't have permission
to change permissions.
Even the page you linked to has this basic instruction:
Assign permissions to users and groups
On your Mac, select a disk, folder, or file, then choose File > Get Info.
If the information in Sharing & Permissions isn’t visible, click the disclosure triangle.
Click the lock icon to unlock it.
Please review the first part of the subject of this thread...
I can't unlock the items in my Dropbox.
That's the problem.
So a solution document that tells me to unlock the item so I can do something else,
is telling me to do - exactly what I cannot do.Or how about this:
The Dropbox app doesn't match what Dropbox.com shows is in my folder.I can't delete it.
Dropbox shows it, or maybe not.I updated the folder name on my PC.
It's reflected properly in the web version.
The Dropbox app on my Mac, and the actual folders in the Finder not NOT reflect this change, 6 hours later.And right now it says it's syncing 400 files that I have no idea about.
This is actually really creepy.
WTF is Dropbox doing?- Lusil
Since the lock icon appears only on your computer, it looks like it's OS-specific. You can try quitting the app and following the steps I mentioned in my previous thread again.
If that doesn't resolve this behavior, I'd recommend contacting Apple support as they may have more info on the matter.
As for the syncing, if the desktop app wasn't connected or running for some time and you made changes to files in your Dropbox folder (eg. editing, moving, or renaming files), then it would simply be checking for changes.
Let me know of any updates or if you have any other questions, and I'll make sure to get back to you as soon as possible. Thanks, anthonybme!
