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Forum Discussion
Kay11R
3 years agoExplorer | Level 4
Removing a shared folder from my account
How can I remove a folder that was shared with me? without asking the sharer to remove it for me. I wanted to increase my storage since it's almost full due to the shared files. hope someone can help me with this
- If you delete a folder inside the shared folder itself, then it would be deleted for all members of the shared folder.
The folder could then be recovered from the deleted files page within 30 days of the deletion.
- JayDropbox StaffHi Kay11R, thanks for messaging the Community.
You can delete the shared folder from your account by following these steps.
It's also possible to permanently remove your access to the folder if you wish.
Keep me updated with any progress!- JayDropbox StaffIf you delete a folder inside the shared folder itself, then it would be deleted for all members of the shared folder.
The folder could then be recovered from the deleted files page within 30 days of the deletion.
- sharossNew member | Level 2
Hi everyone, I am sure this is asked regularly but I can't find an answer to my scenario when Googling, and Dropox doesn't seem to want me to talk to a human at their end.
I have an account I use occasionally to do some work for someone else.
They share folders with me, full of lots of videos and other large files - and needless to say my account is out of space.
I don't need access to most of these folders anymore - so I want to stop the share with me, to free up my account. I don't own the folders or files.
Obviously I don't want to delete the folders/files for everyone, just remove them from my account.
I did find some instructions online that said to go to the Share button and there should be an X beside my name - but I don't see anything that looks like that. The Share drop down box only has 'share with Dropbox' or 'send a copy' as options. If I click the wee account circle that shows the folders/files are shared with me, it just pops up with my email but no options to disconnect or similar.
I am on a Basic plan and using a Mac (Safari and Firefox).
I am sure this is super simple, but I can't work it out - so any advice welcome. Thanks!
- MeganDropbox Staff
Hi shaross, happy Monday!
In order for you to remove your access from the shared folders, you'd need to follow these steps. Want to give this a go, and let me know if you have any questions?
Thank you!
- CaitlinmlNew member | Level 2
Hi there, I am experiencing the same issue and can't seem to find the steps you list either. How do I remove myself from a shared folder? Thanks!
- AdminAnswers NINew member | Level 2
Hi, I am using a Dell laptop and am having similar issues - when I click the share button I cannot see anyone's email addresses and have no option to click into anything. It just tells me that 4 people can edit but no way to see who they are or amend them. Any help greatly appreciated.
- NancyDropbox Staff
Hi AdminAnswers NI, welcome to the Community!
Do you mind sharing with us a screenshot of what you see exactly on your end? Please make sure there’s no personal info showing.
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