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Coakley's avatar
Coakley
New member | Level 2
3 years ago

Getting a 403 Forbidden error in dropbox paper.

Getting an error 403 when accessing Dropbox Paper I submitted a ticket but have yet to hear back. My regular dropbox is working as intended.
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi Coakley, thanks for bringing this to our attention.

 

Is this for any Paper document, or the Paper site?

 

Do you have the ticket ID to locate it on the system?

 

This will help me to assist further!

  • Coakley's avatar
    Coakley
    New member | Level 2
    3 years ago

    Hello! It is for any paper document. 

    I do have a ticket: #16880280.

     

    Thanks so much for checking in!

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Thanks for the info, I can see that you're already in contact with a specialist, so they'll be able to investigate and assist from there on!

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