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CHCLS's avatar
CHCLS
New member | Level 2
2 years ago
Solved

Getting an error (5XX) on the website

Hello DropBox,   Currently receiving Error (5XX). How long does it generally take to resolve this?   Thank you! 
Error Messages
Web
RosebudAnne's avatar
RosebudAnne
New member | Level 2
2 years ago

When I correctly logged in using my password, I was sent and email with a code. I entered the code, then was taken to a screen that said my password was incorrect. When I tried to change my password, I was also given the same error, but received an email stating that my password was successfully changed. It appears that I'm locked out of my account. 

leabenarousse's avatar
leabenarousse
New member | Level 2
2 years ago

Hello, 

I can't access to all my files because of Erreur (5xx)

How to fix it ?

Thank you

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