Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.
Forum Discussion
angelsmessenger
11 months agoHelpful | Level 5
I keep getting error message when uploading an mp3.
keep getting error message when uploading an mp3
- 11 months ago
your app works and was brilliantly suggested. You for sure have issues with the desktop version. Hope you get that fixed. It obviously is not my internet since the app worked fine
angelsmessenger
Helpful | Level 5
Google chrome 122.0.6261.112 (Official Build) (64-bit)
I did upload it to my desktop and it shows in my files yet not on the dropbox did I do it wrong?
angelsmessenger
11 months agoHelpful | Level 5
your app works and was brilliantly suggested. You for sure have issues with the desktop version. Hope you get that fixed. It obviously is not my internet since the app worked fine
- Megan11 months agoDropbox Staff
Hi angelsmessenger, thanks for the update!
Glad to see it worked smoothly when using the desktop app.
I'd personally suggest that you restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.
If however, you wish to have a closer look into this, we can always continue troubleshooting, I'd be happy to help!
- angelsmessenger11 months agoHelpful | Level 5
appreciate the care and love. since this issue occurred last year with many.. could it be on your end?
- angelsmessenger11 months agoHelpful | Level 5
this is what I currently have as extensions. I do use on google chrome.. yet both firefox and chrome gave the same issue. So not getting browser issue unless I am not understanding since both had the issue
- Megan11 months agoDropbox Staff
Do you get the error when trying to upload this specific .mp3 file, or with every file you try to upload angelsmessenger?
- angelsmessenger11 months agoHelpful | Level 5
I got the error when uploading one of the mp3 I tried it both on google chrome and then on firefox on my desktop
- angelsmessenger11 months agoHelpful | Level 5
this is what I currently have as extensions. I do use on google chrome.. yet both firefox and chrome gave the same issue. So not getting browser issue unless I am not understanding since both had the issue
- Hannah11 months agoDropbox Staff
Hey angelsmessenger, can you test this with other files, to see if they give you an issue too?
And regarding the extensions, I would suggest disabling them, to see if that fixes the issue.
If it does, try re-enabling them one at a time, until you're not able to upload the file, to see which one is causing the issue.
- angelsmessenger11 months agoHelpful | Level 5
I don't have them on firefox when I attempted to do it there and it gave same error. I will see about another file upload
- angelsmessenger11 months agoHelpful | Level 5
I attempted to upload 4 minute and it did the same thing
- angelsmessenger11 months agoHelpful | Level 5
did it with extensions off and it did it again 3/4 of the way complete with a 4 minute upload.. it just doesn't like desktop uploading hahahah
- Mark11 months agoSuper User II
angelsmessenger wrote:
appreciate the care and love. since this issue occurred last year with many.. could it be on your end?
As you are only person reporting it (unlike last year when lots, and lots, and lots did), no it isnt a Dropbox issue unfortunately.
Its almost certainly something linked to the profile/setup you are using.
Do you have anything like Little Snitch on your machine? That is known to cause issues.
- angelsmessenger11 months agoHelpful | Level 5
no
- angelsmessenger11 months agoHelpful | Level 5
I am grateful I was able to upload it on the App on my ipad.. so that is something
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!