We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

JustMe123's avatar
JustMe123
Explorer | Level 4
11 months ago

How can I export or download from Vault in the new macOS desktop app?

I have large number of files/directories in Vault ~ 200GB and MacOS (I am paid dropbox member)   I was able to export using macOS client in the past - "simple" copy paste in the client did the tr...
Download
Dropbox Vault
Export
  • Jay's avatar
    Jay
    11 months ago

    Hi JustMe123, thanks for posting today.

     

    As Vault isn't supported on the new Mac OS Dropbox desktop application, what you mentioned would be the best method to transfer files from your Vault into another Dropbox folder, which would then sync down to your machine.

     

    If you have any further queries, feel free to message back.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi JustMe123, thanks for posting today.

 

As Vault isn't supported on the new Mac OS Dropbox desktop application, what you mentioned would be the best method to transfer files from your Vault into another Dropbox folder, which would then sync down to your machine.

 

If you have any further queries, feel free to message back.

  • JustMe123's avatar
    JustMe123
    Explorer | Level 4
    10 months ago

    Thank you for your help and confirming the workaround. I ended up copying the content to non-vault and due close to 1TB size (offline style sync was challenging), I used FileZilla to copy the content to external backup drive directly

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!