You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Carlie_CommonState
6 months agoExplorer | Level 4
My computer backup files went missing after our Business team account was closed
As per support ticket #23762350 (opened 19 May, no answer for 3 weeks), my MacBook Pro desktop, documents and downloads folders were wiped and made inaccessible when my employer moved to close our bu...
- 4 months ago
I’m really happy to hear this, Carlie_CommonState, and that we were even a bit of help in this situation!
For anything else, don’t hesitate to give us a nudge.
Carlie_CommonState
Explorer | Level 4
Nancy and Hannah you beauties! We just got all the files back from your colleagues, I can't thank-you enough for following up. Seriously grateful for the swift responses and reassurance. My Desktop is still not firing yet but Documents & Downloads are functioning again and I'm relieved to have the file admin burden lifted.
Best,
C
Nancy
4 months agoDropbox Staff
I’m really happy to hear this, Carlie_CommonState, and that we were even a bit of help in this situation!
For anything else, don’t hesitate to give us a nudge.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!