We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

musicspirit's avatar
musicspirit
Explorer | Level 4
6 years ago

How do the Smart Sync icons work and what do they mean?

I have used Smartsync to make space on my computer ( very useful). But I do not understand how the 3 symbols interact and work: 1 - Cloud symbol ( I get that: file is on the cloud not on the comput...
Desktop
Download
Sync
  • Rich's avatar
    Rich
    6 years ago

    a) As you access files that are marked as Online-only (cloud icon), they are automatically downloaded back to your computer and marked as Local (green check). They remain Local until you make them Online-only again.

    b) Right-click the file and select Online-only from the Smart Sync menu.

    c) The green check on a white background refers to a mixed-state folder; one that contains both Local and Online-only files.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 years ago

a) As you access files that are marked as Online-only (cloud icon), they are automatically downloaded back to your computer and marked as Local (green check). They remain Local until you make them Online-only again.

b) Right-click the file and select Online-only from the Smart Sync menu.

c) The green check on a white background refers to a mixed-state folder; one that contains both Local and Online-only files.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!