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dmorrison's avatar
dmorrison
Explorer | Level 3
3 years ago

I don't have enough space to upload or download files from a folder that was shared with me

Someone shared some rough video files with me to edit into a video for them.   My company stopped using dropbox years ago in favor of Google Drive, so I have not added anything to DB for probably...
Delete
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago
Hey dmorrison, thanks for joining our Community and I'm sorry for any frustration caused.

I'm afraid that shared folders take up space in the accounts of all the members that have edit permissions.

If you don't have enough space, a workaround would be for the owner of the folder to send you a link, which doesn't affect your Dropbox quota.

And if you'd like to upload files to their account, they can send you a file request.

Would you mind letting me know, though, why you're not able to delete files? Are you getting any error messages?

Keep me posted.
  • dmorrison's avatar
    dmorrison
    Explorer | Level 3
    3 years ago

    Thanks, Hannah,

     

    So in order to free up space, I have to email everyone who has shared files with me and ask them to remove me from the edit list?

     

    The workaround, having someone send a link, is view-only, though, correct? Does that mean I cannot download the files?

     

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago
      No worries!

      To remove a shared folder from your account without affecting the rest of the members, you can actually remove your access to it yourself.

      That'll free up the space this shared folder is taking up.

      As for the the shared link, it allows view access, so you won't be able to edit or delete anything, but you can still download files from it.

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