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Forum Discussion

speilee's avatar
speilee
Explorer | Level 3
2 years ago

I want to stop using dropbox and I want my files to back off DropBox and go onto my computer

Hey, so I want to stop using dropbox and I want my files to back off DropBox and go onto my computer because I have the dropbox Basic and I had 100go free when I get my computer but now it will expir...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting on the forum, speilee!

 

Just a clarification; are you referring to the files currently uploaded to your Dropbox account here, or have you also enabled computer backup and you’d like to make sure your main computer folders (Desktop/Documents/Downloads) go back to their original locations first? 

 

Let me know, and we’ll take it from there.

  • speilee's avatar
    speilee
    Explorer | Level 3
    2 years ago
    Yeah I want my main folders go back to thir location. Like when I save à picture and its sync in Dropbox, I want to be able ti have ut on my computer even if I uninstall dropbox
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey speilee, you can see more info as to how you can disable Backup here. 

       

      If you have any questions, feel free to let me know. 

      • rbmtexas's avatar
        rbmtexas
        Explorer | Level 4
        2 years ago

        I have the same issue.  Still getting 'link' on documents 'where are my files".  I want to get all of my files back on my computer as I no longer want to use Drop Box.

         

    • dockap's avatar
      dockap
      Explorer | Level 4
      2 years ago

      I want to do the same.  Dropbox has caused a mess on my computer (mac) and I've been trying to drag all the files in the dropbox folder to my portable hard drive.  I removed the checks in the boxes for backup to dropbox but it appears some folders I dragged into the portable drive are empty. How do I get all my files downloaded from dropbox and remove its "tentacles"?

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey rbmtexas and dockap. Just to make sure we're on the same page; did you follow all the steps outlined here to disable computer backup, before taking any other actions on your Dropbox app?

         

        Let me know, and we can take a closer look.

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