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Explorer | Level 4

2 months ago

I would like an option to change the default PDF program

As a longtime Dropbox user, I am annoyed that the only PDF program that's given as an option to view PDFs is Adobe. I don't use or like Adobe PDF products. I use PDF Expert and would like to be abl...

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Jay

Dropbox Staff

2 months ago

Hi Courtney945, thanks for bringing this to our attention.

What device are you using when previewing PDF files?

Are you able to set a default PDF previewer via your mobile OS?

This will help me to assist further!

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I don't use or like Adobe PDF products. I use PDF Expert and would like to be abl...","body@stringLength":"354","rawBody":"

As a longtime Dropbox user, I am annoyed that the only PDF program that's given as an option to view PDFs is Adobe. I don't use or like Adobe PDF products. I use PDF Expert and would like to be able to make PDF Expert my default program for viewing PDFs. Please respond to let me know if this can be done.

","kudosSumWeight":0,"postTime":"2025-02-04T12:03:45.654-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Preview","text":"Preview","time":"2021-05-20T01:14:09.772-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:820797_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":44},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

"},"Conversation:conversation:820797":{"__typename":"Conversation","id":"conversation:820797","solved":false,"topic":{"__ref":"ForumTopicMessage:message:820797"},"lastPostingActivityTime":"2025-02-06T07:53:12.441-08:00","lastPostTime":"2025-02-06T07:53:12.441-08:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:820797":{"__typename":"ModerationData","id":"moderation_data:820797","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:820797_2":{"__typename":"Revision","id":"revision:820797_2","lastEditTime":"2025-02-04T12:12:40.997-08:00"},"ForumReplyMessage:message:820800":{"__typename":"ForumReplyMessage","id":"message:820800","conversation":{"__ref":"Conversation:conversation:820797"},"author":{"__ref":"User:user:330248"},"revisionNum":1,"uid":820800,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"subject":"Re: I would like an option to change the default PDF program","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:820800"},"parent":{"__ref":"ForumTopicMessage:message:820797"},"body":"

Hi Courtney945, thanks for bringing this to our attention.

What device are you using when previewing PDF files?

Are you able to set a default PDF previewer via your mobile OS?

This will help me to assist further!

","body@stringLength":"538","rawBody":"

Hi , thanks for bringing this to our attention.

What device are you using when previewing PDF files?

Are you able to set a default PDF previewer via your mobile OS?

This will help me to assist further!

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