Forum Discussion

Tkerestesh's avatar
Tkerestesh
New member | Level 2
6 months ago

Make downloading from shared link less complicated and more streamline.

It's just incredibly hard for common folks to download their files. You confuse things by making them accept all..... offering them app or web browser download...... Then you ask are they sure they want to leave page. I give out 30-40 links a month and have to explain how to download to almost every single client. I have several photographer friends and they all say same thing.""""""""" 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Tkerestesh, I hope you're doing well!

     

    Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.

     

    Your comments on our shared links have been quite helpful, and I will do everything I can to ensure that your voice is heard. 

     

    If you need something else, please let me know and I will be more than happy to help every step of the way!

  • JasonSilverDBX's avatar
    JasonSilverDBX
    Icon for Dropbox Product Manager rankDropbox Product Manager

    Hi Tkerestesh , I'm a product manager here at Dropbox focused on sharing.  Can you share a bit more on the challenges you're facing?  Our goal is to make sharing as streamlined as possible for our users so I'd love to understand your experience better.  It sounds like you're not running into issues with creating, sharing, and managing links to your content.  And it sounds like you're recipients are able to access the content without issue.  But it is specifically the process of downloading the content that is a challenge.  Is that right?