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Forum Discussion
AugustoGoico
3 months agoHelpful | Level 6
My app has been constantly syncing 4 files.
Hi, I´ve been struggling with an issue which I´ve already talked to two persons from tecnical suppor. It´s that I have 4 files that doesn´t stop to sync. I´ve loged out to log in again and let drop b...
- 3 months ago
Wel well, good news. To take off the file from dropbox and put it in again was one of my first test. Now you are asking it I wanted to confirm you but not before testing again and suprisley it wored out. I don´t know how, maybe is something I should have done after I did log out and log in again. Maybe you have a greater explanetion. I´ll keep an eye out.
Hannah
Dropbox Staff
Hey Augusto, just wanted to confirm; if you move these files somewhere outside the Dropbox folder and then move them back in, do they still give you this issue?
AugustoGoico
3 months agoHelpful | Level 6
Wel well, good news. To take off the file from dropbox and put it in again was one of my first test. Now you are asking it I wanted to confirm you but not before testing again and suprisley it wored out. I don´t know how, maybe is something I should have done after I did log out and log in again. Maybe you have a greater explanetion. I´ll keep an eye out.
- Hannah3 months agoDropbox Staff
That's great to hear, Augusto, I'm happy to see it was resolved!
Not really sure why it did it this time, that's why we sometimes go back to steps we've already tried, but I'm glad to see it worked.
If you come across this issue again, let us know!
- AugustoGoico3 months agoHelpful | Level 6
I will Hanna.
Thank you very much!
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