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Forum Discussion
My .docx can't be previewed when using my iPad or iPhone.Is it too long, and why is this happening?
Hi everyone, sorry for the outburst, but it's absurd that an application like Dropbox has such a significant limit for those who work with word files of over 1000 pages. In my case, I have a file of ...
Megan
Dropbox Staff
Dropbox StaffHey Richardo, let's jump right into this!
Do you notice this behavior, only with these two specific files or with others files too?
Also, if you try to open the content using Microsoft Word and preview it there, does that work? Do you have the Word app installed locally on your iPhone & iPad?
Let me know more, and we'll take it from there!
Sorry, you no longer gave me an answer, much less a solution. She didn't even tell me if she reported the problem to the developers, if anything is being done to investigate the problem, nothing at all. Could you help me please? This is a big change to DropBox, it makes no sense to set a limit of 160 MB if you can't open simple 30 MB files, just because they have so many words or pages. It is obvious that your 160 MB of files are equivalent to millions of words, you had to calculate this too, otherwise what is the point of setting these limits. I would appreciate a reply, thanks.
