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Apps in my iPhone say my Dropbox is empty when I try to attach files
Hello! Whenever I try to attach a file saved in Dropbox from an app (for instance, WhatsApp message, or Mail app) in my iPhone (iOS 18.1), the app says my Dropbox is empty, although it is fully synced in my phone. Interestingly, from the Messages app I'm able to attach a file and if I open the Dropbox app and select to export a file to WhatsApp or Mail, it works. I've tried disabling and enabling Dropbox from the Browse option, clearing history and website data and restarting the phone, and nothing worked. Any suggestions? Thank you!
How to download an FMPro file without having a numerical suffix added to the filename?
Is there any way to download an FMPro file in Dropbox to my Filemaker Go app without having a numerical suffix added to the filename? I want to be able to view the latest version as it exists in Dropbox. I want the new version to overwrite the version currently in FM Go.
Playing audio from the mobile app drops out for a second when using AirPods
Hello! I am a musician, I just returned from a studio where I was recording tracks, then received a set of MP3s from my audio engineer. They sound great, except when I play them from into AirPods Pro from the Dropbox app in both my iPhone or iPad, there's a significant hiccup, like a full audio dropout of a half second or second, right near the beginning, like in the first 5 or 10 seconds. The hiccup is not always in exactly the same place, but almost always near the beginning, and almost every time I play ithem back. Note that I cannot recreate this issue on the Mac, or when I play the files out in the open air on the phone/iPad, just through AirPods on phone/iPad. My wife is also able to recreate these hiccups with her phone & AirPods Pro playing the same MP3s. Thoughts/ideas?
Saving photos to my iPhone created a new Dropbox album. How can I prevent that?
Previously when I opened a photo in a dropbox file and used "Save image" it would save the photo to the All Photos album on my iphone. Recently the same process created a new album named Dropbox and saved it there. Is there a setting to prevent the creation of the new folder and just have the photo saved to my All Photos album as before? Thanks for any suggestions.
Audio files are compressed/downgraded in quality when exported to iMessage.
I've noticed an issue with exporting/sharing audio files over the last few months, from Dropbox into iMessage. I often share audio files for work, and I go into the app, click share, then export file. Recently when I do this my audio files are getting compressed and severely downgraded in quality. I've also noticed file size going from 8-9mb to 2-3mb. The degrading of quality is a major problem. this bug seems to be continuing and would love to have it reported to the team!Exclude folders when searching for content in my mobile app.
Is it possible to exclude certain folders from the search function? I have a lot of files in my school folder when I was in college but I don’t want this folder to be searched when I search for files. I use dropbox on my iPhone by the way. Thanks
Unable to Save mp4 Files to iPhone
I am trying to download an mp4 file to my iPhone and get the error "Couldn't Save, Sorry, this type of video cannot be saved to this device." I have removed the Dropbox app, restarted my phone and re-downloaded the app. No luck. I have also cleared the cash. Still no luck. Google has been no help. I'm sure I am not the only one with this issue...please help 🙂 Thank you!
I'm getting an audio error when previewing a shared link in a browser on iOS only.
<audio controls autoplay> <source src="https://www.dropbox.com/scl/fi/xxxxxxxxxxx/xxxxxxx.mp3?rlkey=xxxxxxxx&st=xxxxxxxxx&dl=1" type="audio/mpeg"> Your browser does not support the audio element. </audio> Audio runs well on computer browsers on Android phones The iPhone always reports errors