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chrisbreen's avatar
chrisbreen
Helpful | Level 5
2 months ago

My .pages documents don't show all elements when I view them on my iOS devices.

I have been viewing my Mac .pages documents in Dropbox for years. But, if I view the documents on my iPad or iPhone it doesn't show any of the text boxes that I have put in the document. I can see th...
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  • chrisbreen's avatar
    chrisbreen
    2 months ago

    OK - I have created more 'test' text boxes and for some reason I can see them - I guess there may have been an issue with a particular couple of boxes that I couldn't see - but the problem appears to have gone away. I have also (subsequently) cleared the cache for good measure. Many thanks for your help. Chris

chrisbreen's avatar
chrisbreen
Helpful | Level 5

Hi Nancy - I am not sure it has been happening for a while, but I have only just noticed it as I have started using text boxes more (more recently). The two images show firstly, how the front cover of the document appears when I open it in .pages on my iPad, and secondly how the same document appears when I open it in Dropbox on my iPad.As viewed in .PagesAs viewed in Dropbox

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey chrisbreen, thanks for the info! 

 

Have you tried clearing the app's cache, or uninstalling and re-installing the app and seeing what the result will be? 

 

How do you edit the files? What steps do you use? 

  • chrisbreen's avatar
    chrisbreen
    Helpful | Level 5
    2 months ago

    Please can you advise how to clear the Dropbox cache in ios? 

    Re how do I work with the files - I write and edit in .Pages on my Macbook Pro and then (depending on my situation) view them through Dropbox having ade them available offline. 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Sure chrisbreen!

       

      You can access the app's settings, and you can see the option to clear its cache. 

       

      Do you notice this behavior only with available offline content? 

      • chrisbreen's avatar
        chrisbreen
        Helpful | Level 5
        2 months ago

        OK - I have created more 'test' text boxes and for some reason I can see them - I guess there may have been an issue with a particular couple of boxes that I couldn't see - but the problem appears to have gone away. I have also (subsequently) cleared the cache for good measure. Many thanks for your help. Chris

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