You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

PatrickMast's avatar
PatrickMast
Explorer | Level 4
5 years ago

Need to download a expired Dropbox Transfer file

How can I retreive expired files I shared to someone else with Dropbox Transfer?

Thanks!

Patrick 👍

Desktop
Download
Dropbox Transfer
Share
  • Walter's avatar
    Walter
    5 years ago

    Hi PatrickMast - welcome to our Community!

    If your transfer has expired, you'll be able to find the files you shared with other, in their original locations. 

    This means that they should be on your computer from which you initiated the transfer from or in your account online if you transfered files that were already within your Dropbox account. 

    I hope this points you towards the right direction and please let me know if you have any more questions Patrick; I'll be happy to follow up. 

    Happy Monday :coffee:

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi PatrickMast - welcome to our Community!

    If your transfer has expired, you'll be able to find the files you shared with other, in their original locations. 

    This means that they should be on your computer from which you initiated the transfer from or in your account online if you transfered files that were already within your Dropbox account. 

    I hope this points you towards the right direction and please let me know if you have any more questions Patrick; I'll be happy to follow up. 

    Happy Monday :coffee:

    • PatrickMast's avatar
      PatrickMast
      Explorer | Level 4
      5 years ago

      Hey Walter,

      Thank you for your quick answer.

      I was in the impression that Dropbox would keep that file for me somewhere. After all, it IS in my dropbox, right?

      So, conclusion: Dropbox is not keeping these files for me? I need the keep the original file somewhere on my hard drive?

      Thanks!

      Patrick

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        Thanks for your swift response Patrick!

        The files you can transfer with this feature don't necessarily reside within your Dropbox account PatrickMast. If the files you transferred were in your Dropbox account at that time, they're still there. 

        If they were never in your account, they should be in their original locations (i.e. the devices you initiated the transfer from). 

        Do you remember the original source of the files you transferred originally? Have you looked for them there by any chance? 

        Let me know what you find!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!