We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Devman123's avatar
Devman123
Explorer | Level 4
7 years ago

Offline files on iPad app?

Hello using latest iPad app, where can I view offline files??  Would think it would be main tab at the bottom.. all I see is home, files,  create, photos, and account. And I don't see it in any of th...
Sync
View
  • Rich's avatar
    Rich
    7 years ago

    There is no Offline FIles tab. You go to Account, then Manage Offline Files. Also, when you're actually offline, there's a message at the top of your Files list that will take you to your offline files.

     

Norah's avatar
Norah
Icon for Dropbox Staff rankDropbox Staff
 
Hi Devman123, welcome to Dropbox Community!
 
By turning on the Available offline option you make a file available for offline viewing . When a file is available offline, you can access that file even when your phone isn't connected to Wi-Fi or data.
 
 
Let me know if you need any further information!
Devman123's avatar
Devman123
Explorer | Level 4
7 years ago

Norah thanks for the reply but you didn't address my question, there is no offline tab in my iOS app.. 

 

https://imgur.com/a/X18m4OM

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 years ago

    There is no Offline FIles tab. You go to Account, then Manage Offline Files. Also, when you're actually offline, there's a message at the top of your Files list that will take you to your offline files.

     

    • Devman123's avatar
      Devman123
      Explorer | Level 4
      7 years ago
      Oh ok thanks I see it now, the documentation appears to be outdated because it also refers to Offline tab...

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!